FAQ

Q: Does MiniFinder work in my country?

A: MiniFinder products work worldwide.

Q: Are MiniFinder products bulky?

A: No, the size of our products is approximately 5cm x 4cm (2.4" x 1.6"). Like a matchbox.

Q: Do you deliver internationally?

A: Yes, we ship worldwide.

Q: How long is the delivery time?

A: Within the EU and North America, the delivery time is 1-3 days. In the rest of the world between 3-7 days.

Q: How do I activate a MiniFinder product?

A: Please see the video below that explains how to activate your MiniFinder:

Q: Where can I find MiniFinder user manual?

A: You can find it on the supplied card that comes with each MiniFinder product. If it gets lost, please contact MiniFinder Support: support@minifinder.se

Q: Why do I get no position in the APP?

A: Turn off and then start your MiniFinder outdoors. Leave it to the open sky for 5-10 minutes. If you still do not get a signal, please contact our customer service for further advice: support@minifinder.se

Q: Can I track multiple MiniFinders in one and the same APP?

A: Yes, there is no limit to how many devices you can track in real time from your account. Of course, you need to purchase a MiniFinder product with a data plan (subscription), and then enable it from an existing account.

Q: Do I need to buy a battery?

A: No, all MiniFinder products have built-in and rechargeable battery.

Q: What is the tracking range?

A: There is no limit on reach. You can track your device remotely located thousands of miles from you.

Q: Can I see the distance between myself and my MiniFinder?

A: Yes. Touch the map needle and you will get more information. Stands distance between you and your MiniFinder.

Q: Can I get an alarm if the device leaves a safe GeoFence Zone?

A: You can draw a so-called GeoFence on the map and set to get an alarm when your MiniFinder leaves that area.